At Medicina Aesthetica, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and online platforms in the United Arab Emirates (UAE).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, date of birth, nationality.
  • Medical/Health Information: Only when voluntarily provided for consultations, treatments, or bookings.
  • Payment Information: Billing details, credit/debit card information (processed securely through third-party providers).
  • Technical Information: IP address, browser type, device details, cookies, and usage data.
  • Communication Data: Messages, inquiries, and feedback shared with us.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide medical aesthetic consultations and treatments.
  • To schedule appointments and process payments.
  • To personalize and improve your user experience on our website.
  • To send important service updates, confirmations, or promotional offers (only with your consent).
  • To comply with legal, regulatory, and health authority requirements in the UAE.

3. Sharing & Disclosure

We do not sell or trade your personal data. Your information may be shared only with:

  • Authorized Staff & Practitioners: For treatment and consultation purposes.
  • Third-Party Service Providers: For secure payment processing, website hosting, analytics, or marketing (under strict confidentiality agreements).
  • Regulatory or Legal Authorities: When required to comply with UAE law or protect our rights and safety.

4. Data Storage & Security

  • All personal data is stored securely in compliance with the UAE Data Protection Law (Federal Decree-Law No. 45 of 2021).
  • We implement encryption, firewalls, and access controls to safeguard your information.
  • Medical and health data is treated with the highest confidentiality in accordance with applicable healthcare regulations.

5. Your Rights

As a user in the UAE, you have the right to:

  • Access and request a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal and medical record-keeping requirements.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at: cs@medicinaaesthetica.ae

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings, though some features of the website may not function properly without them.

7. International Data Transfers

If we transfer your personal data outside the UAE, we ensure that adequate safeguards are in place to protect your information, consistent with UAE and international data protection standards.

8. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors without parental consent.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, practice, or services. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Medicina Aesthetica
DSO- IFZA BUILDING A4
Dubai, UAE

Email: cs@medicinaaesthetica.ae
Phone: +971559413992